Unified Communications: VoIP and Beyond

Telephony solutions designed for you and how you work.

In today’s world, a telephony decision is more than just a decision about price, or trendy buzz word - it’s a strategic business choice that can affect performance for many years. The Villages Technology Solutions Group will help you implement a Unified Communications system that increases the overall effectiveness of your organization, and actually reduce costs.

The Villages Technology Solutions Group provides industry leading equipment combined with years of expertise that will allow you to:

• Capitalize on every opportunity - with more effective voice mail management
• Eliminate your phone bill and FAX machine - and drastically reduce your telephony costs
• Enhance productivity - by helping your employees quickly find the best way to connect with colleagues and prospects

Let The Villages Technology Solutions Group show you how a Unified Communication System designed for small or large business can help you. It can make you more mobile, more connected, and get more work accomplished.

Web Development

Security

Firewall and VPN Installation

Whether your network is a single office, or spans Florida, or even the globe we have experience in designing and securing a system for you. We can provide auditing, reporting, and network documentation as part of the solution to secure your organization or business.

The Villages TSG offers custom hosted or customer premise Cisco Firewall and VPN configurations. We are trained and experienced in designing security solutions including network perimeter security, internal network threat detection and mitigation, network access control, site-to-site VPNs, remote access VPNs, and web based/SSL VPNs. In addition to security considerations, we can also address productivity threats by providing web content filtering, internet usage reporting, and email spam and virus detection and mitigation.

Managed Services

Hosting

Wireless

The Villages Technology Solutions Group provides the one of the most advanced Internet and Intranet experiences in and around Central Florida. The Villages TSG state-of-the-art, Cisco and Motorola powered network system provides a stable, robust, and secure network infrastructure. The facilities and technical resources we provide consistently exceed expectations. The Villages Technology Solutions Group’s staff of engineers, administrators, and technicians continuously monitors, maintains, and upgrades the network systems in order to make available the best system for our clients.

Our wireless solutions are based on Motorola, or Cisco, or a combination of equipment based on the needs of the client. We provide fixed point to point, and point to multi-point for either Internet access or for private networking between offices. We also provide local area wireless solutions for mobile workers, and for locations where wired networking is not feasible. The Villages TSG also offers wireless VoIP solutions based on Cisco’s Unified Communication Manager platform. Another technology we offer is video surveillance with wireless IP cameras as either a hosted solution or as a customer premise based turnkey solution.

Converged Network Solutions

Network Infrastructure

The Villages Technology Solutions Group has many years of experience implementing network infrastructure solutions for companies and organizations of all sizes. We work closely with our customers to not only meet their needs, but to exceed their expectations.

We offer proactive network health-checks, as well as incident response and reporting to ensure your network always operates at maximum performance. We can design a solution to meet your needs and your budget.

Our network infrastructure solutions include:

• Network auditing
• Network assessments
• LAN/WAN/MAN/VPN/WLAN design and implementation
• Unified Communications/IP Telephony planning, designing, integrating and optimizing
• IP videoconferencing & IP security video planning, designing, integrating and optimizing; hosted solutions are available

Let The Villages Technology Solutions Group show you how a robust & secure network infrastructure can help your company regardless of size, location, or industry.

General IT Support

The team of support staff at The Villages TSG offers a variety of desktop systems expertise. Our technicians range in knowledge from point-of-sale products to web support and even Microsoft certifications. We interact with application software and operating systems to analyze, diagnose, and resolve problems in order to ensure the usability of your computers. The Villages TSG support desktop/laptop and peripherals including software and configuration of hardware/software related to those devices. With our remote desktop capabilities, technical support is no more than a phone call away!

Our system administration support provides installation, configuration, and maintenance of hardware/software applications that reside on back-end servers and server-like appliances. The Villages Technology Solutions group can recommend and even perform upgrades on your systems to ensure longevity and stability. We can assess functional needs to help determine buying specifications and can also work with procurement staff to help purchase hardware and software.

Specific training to user groups and/or power users is also available either on-site or at our state-of-the-art training facility.